Satisfaction Guarantee

If you are not completely satisfied with your purchase, please Contact Us within 30 days of receiving the items to initiate the return process.

Shipped and Returned Items

  • For loss or returns due to reasons such as security check, lost transportation, or delivery to the wrong address, a full refund will be provided unconditionally.
  • If customers return products due to reasons like insufficient address or undeliverable address, a 5% processing fee and shipping costs will be charged if a refund is requested.

Returns for Delivered, Unused Items

You may return unused products within 30 days of receiving your order. To qualify for a return, the product must be unused, in its original packaging, free from dirt, dust, or fragrances.

  • Customers are responsible for return shipping costs.
  • A restocking fee of up to 20% may be charged (deducted from the refund).

Return Process

  1. We will confirm your return request within 2 working days of receiving it.
  2. Once your return request is approved, we will provide return logistics information.
  3. Contact Us on our website, specifying the item(s) for return and the reason. Please attach photos for quality issues.
  4. Upon receiving the return address and instructions, package the item(s with the original packing.
  5. Drop off the package at your local post office.
  6. After returning, provide the return receipt from the shipping company with the weight and tracking number for expedited processing.
  7. Upon receiving the returned product, we will process the refund or exchange within 5 working days.
  8. Once your refund is issued, you will receive a confirmation email.

Return Timeframe

To ensure customer satisfaction, there is no time limit for initiating returns, refunds, or exchanges before receiving the package. However, if you need to return, refund, or exchange items after receiving the package, please contact us within 30 days of delivery.

We are committed to providing the best shopping experience for our customers. If you have any questions about our return policy, please contact us at Thank you for choosing!

By shopping at, you agree to comply with the terms outlined in this Return Policy.